Terms of Use

Who can use the Service

You must be 18 or older. You can use the Service without an account; in that case your conversations, memories and purchases are tied to the device you use. If you create an account, register an email address you can use yourself. Paid features bought while signed in are available on other devices signed in to the same account.

AI-generated content

Characters' conversations and stories include AI-generated content. We do not guarantee factual accuracy or fitness as real professional advice. For important medical, legal, financial or similar decisions, consult an appropriate professional. Characters are not real people.

Free use

You can have a certain number of conversations free each day. On days you use them up, you can choose to watch a rewarded ad to add more. Even without ads, free conversations return the next day. We may change the free amount and the amount added per ad as operations require.

Paid features

In-app purchases use Apple or Google. Where Web purchases are available, payments use Stripe. Available products, tax-inclusive prices, quantities and benefits are shown before purchase. Unavailable products cannot be purchased. Web rewarded ads are not offered. The free conversation allowance returns the next day.

Web Plus renews automatically at the monthly price shown at checkout. Cancel before the next renewal through “Manage subscription and payments” accessible from the purchase page to stop the next charge. Access continues until the paid period ends. Deleting the app or signing out does not cancel. Digital purchases are generally not returnable or refundable for a change of mind; contact support about duplicate charges, non-delivery or statutory rights. In-app cancellation and refunds follow the respective store procedures.

• Plus (monthly auto-renewing subscription): removes ads, gives you more conversations than free use, and prioritizes higher-quality AI models at important moments in stories. It does not guarantee a number of conversations. With especially heavy use we may adjust response speed or the AI model used.
• Premium (monthly auto-renewing subscription): everything in Plus, plus DREAM and Story Tickets every month and a bonus when you buy DREAM. The amounts are shown on the purchase screen.
• Premium Experience (one-time purchase): unlocks a specific experience. Once bought, you can play it again and again.

Plus renews automatically for the same period and price, charged to your store account, unless you cancel at least 24 hours before the renewal date. To cancel: on iPhone, "Settings > (your name) > Subscriptions"; on Android, "Google Play Store > Payments & subscriptions > Subscriptions". Deleting the app does not cancel. After cancelling you can use it until the end of the paid period.

Refunds follow each store's rules and procedures. If a store refunds or revokes a purchase, we stop the paid feature it provided. After changing devices or reinstalling, use "Restore purchases" in the app to restore Plus and Premium Experiences.

DREAM

DREAM is used for special stories, experiences and personal story generation offered in this service. It is not used for basic conversations. The required DREAM and service are shown before you confirm consumption.

Generated stories vary and do not guarantee a particular plot, romantic outcome or character affection. If generation fails without delivering a usable work, the consumed DREAM is subject to reconciliation and return to the DREAM balance. A failure is not credited twice. Returning DREAM is different from refunding its purchase price.

DREAM granted free of charge (purchase bonuses, rewards, etc.) is not a prepaid payment instrument. DREAM does not expire, but unused DREAM is lost when you delete your account. DREAM cannot be exchanged for cash, other currencies or other companies' services, and cannot be transferred to other users. Except as required by law, it is not refunded. If a store refunds or revokes a purchase, we revoke the DREAM (including bonuses) granted for it; if your balance is insufficient it may become negative (you cannot use DREAM while it is negative). See the Payment Services Act notice for details.

We do not sell any paid items with random contents, including DREAM. In the app settings you can set a monthly cap on spending on DREAM.

Keeping, re-reading and deleting memories, and how your relationship with a character develops, are never paid features.

Posting and sharing

To publish a character, story or world you must agree to these terms on the publishing screen. For characters, stories, worlds and images you publish, and posts in invite-only Rooms, you must hold the necessary rights and must not infringe others' rights or privacy. Content you publish is visible to other users. Posts in a Room are shared with that Room's members. Your personal conversations and memories are never published automatically.

Zero tolerance for objectionable content and abusive users

The Service has zero tolerance for objectionable or offensive content and for abusive behaviour towards other users. You must not publish or post:

• sexually explicit content, or content that sexualizes minors
• content that discriminates against or incites hatred of people based on race, ethnicity, nationality, religion, gender, sexual orientation, disability or similar
• harassment, bullying or threats against any person, or impersonation
• glorification of violence, or threats of or incitement to real-world violence or terrorism
• content that encourages self-harm or suicide
• content that promotes illegal or dangerous activities

Violating content is hidden or removed without notice, the violating user's publishing is suspended, and in serious or repeated cases the account is suspended.

You can report content from each character or story screen, and report AI replies from the conversation screen. We review reports within 24 hours of receiving them and act on them. If you block an author, content they published is no longer shown to you.

Prohibited conduct and our response

In addition to the above, sexual content involving minors, infringement of rights, publishing others' personal information without permission, impersonation, and disrupting or abusing the Service (including circumventing usage limits and forging or reusing receipts) are prohibited. Published content suspected of violating these terms may be hidden and publishing features restricted.

Storage and suspension

Personal conversations and memories are stored mainly on your device, encrypted. If you choose the account backup of memories after signing in, content encrypted on your device is stored on our server and can be restored on another device. Otherwise it may not be recoverable when you change or reset your device. You can delete your account and backed-up memories in the app. To delete published content, contact us below. Shared Room history may remain after you leave so the Room can continue. How we handle information is set out in the Privacy Policy.

Changes, termination and liability

We may change, suspend or end the Service. If we end it, we will give reasonable notice and explain how paid features are handled at that time. Except in cases of our intent or gross negligence, our liability in connection with the Service is limited to the amount you paid for paid features in the month the damage occurred (unless the law does not permit such a limit). These terms are governed by Japanese law, and the Tokyo District Court has exclusive jurisdiction in the first instance.

Changes to these terms

If we change these terms, we will announce the new terms and their effective date on the website or in the app a reasonable period before they take effect. For questions, contact us below.